Who we are

Our website address is: https://www.servidoryl.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect all the information you provide on our website when you submit a contact form: your name, first name, company, e-mail, postal code, city.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Statistics and audience measurement

Google Analytics

This website uses Google Analytics, a statistical tool from Google that enables every website administrator to analyse its audience. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of the website is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity for website operators.

You can prevent the storage of cookies by selecting the appropriate settings on your browser. If you do so, please note that you may not be able to use the full functionality of this website.

Google Adwords

This website uses Google Adwords, in particular for tracking conversions. Google Adwords is an online advertising program from Google that allows you to create ads on the web that reach people when they are interested in the products and services we offer. Google ADS also uses “cookies” that are stored on your computer to analyse your behaviour on this website. The information generated by the cookie is transmitted to a Google server in the USA and used to create reports on website activity for the website operator.

You can prevent the use of cookies by disabling the storage of cookies in your browser.

Use and transmission of your personal data

Type of data

We collect all the information you provide on our website: your name, first name, e-mail, postal code, city, in particular when you submit a contact form or subscribe to our newsletter.

Subject to your express consent, in the event that you have ticked the box provided for this purpose on the data collection form or any other contractual document involving the collection and processing of your data, we use your data to contact you or to send you information on our product offers, services and news.

If you have enabled geolocation on your phone, we may, subject to your rights, be able to highlight products or make offers to you based on your location.

We may also collect statistical information about how visitors use the site (how often they visit different pages, where they come from, etc).

Why we collect this data

We use your data to respond to your request. If you submit a newsletter subscription, you want to receive our news and information about our products and news. If you submit a contact form, you want to be put in touch with one of our sales representatives.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Who has access to your data ?

Our internal department is authorised to process your data in order to respond to your requests and for the proper functioning of the services offered by the site.

The rights you have over your data

Within the limits and reservations laid down by French law, you have rights to the data concerning you. These rights are :

– the right to obtain confirmation that your data is being processed and how it is being processed.

– the right to access your data.

– the right to rectify data that is inaccurate or incomplete.

– the right to request the deletion of data that no longer needs to be kept.

– the right to decide on the fate of your data post-mortem, with a trusted third party certified by the French data protection authority.

– the right to limit the processing of your data if your data was used

– the right to be notified of updates to your data.

– the right to the portability of data that you have provided by automated processes.

– the right to object on legitimate grounds to the processing of your data, or simply to commercial prospecting.

To exercise these rights, you must prove your identity and make a request by e-mail to contact@servidoryl.com

Location and transmission of your personal data

As a matter of principle, your data is kept in France and remains with us and our hosting company “OVH”. None of the data processed and collected is transferred to a third country outside the European Union or to a country that does not have a level of protection considered adequate by the European Commission.

Your comments can be checked using an automated service to detect unwanted comments.

Additional information

Protection of your data

In accordance with the French Data Protection Act, we implement appropriate technical and organisational measures to guarantee a level of security appropriate to the risk and to prevent the destruction, loss, alteration, unauthorised disclosure of, or unauthorised access to your data.

We endeavour to put in place all necessary precautions to preserve the confidentiality and security of the personal data processed and to prevent them from being distorted, damaged, destroyed or accessed by unauthorised third parties. Technical and organisational security measures in line with the state of the art, particularly with regard to information systems, have been implemented. However, the company does not control all the risks associated with the operation of the Internet and draws the attention of visitors to the existence of possible risks inherent in its use and operation.

Procedures in the event of a data leak

In the event of a data leak, all the people in our files will be immediately notified by e-mail. In addition, we will do our utmost to find the reasons for the leak and stop it as quickly as possible.